Woodland Care Center: Missing Money Investigation Failures - CA
The resident is identified in inspection records only as Resident 38, a man living at Woodland Care Center, a skilled nursing facility at 7120 Corbin Ave. in Reseda. In October 2024, he was transferred to an outside hospital. While he was gone, a Restorative Nursing Assistant, identified in the report as RNA 1, changed his bed and noticed a wallet in the bedside table drawer. There was roughly $30 inside. She left it there and did not bring it to the social services office for safekeeping.
When Resident 38 returned, he reported that money was missing.
The facility opened a Theft/Loss Report. The Director of Staff Development interviewed staff about what they had seen in the resident's room and in the laundry. Nobody reported finding any money. The investigation was closed. The allegation was deemed unsubstantiated. No money was returned to Resident 38.
The Director of Staff Development did not interview RNA 1.
Inspectors spoke with RNA 1 on April 11, 2025, and she described finding the wallet in straightforward terms. She knew money was inside. She left it where it was. She acknowledged she did not hand it over to social services while the resident was hospitalized.
The Director of Nursing, interviewed the same day, said staff should turn over any valuables to the social services office when a resident is transferred to a hospital. She said a social services staff member should have followed up with Resident 38 after he reported missing money, to watch for psychological effects on him. She said the facility should have interviewed all staff involved in his care to ensure a thorough investigation. "This deficient practice," she told inspectors, "had the potential to result in failure to protect Resident 38 from misappropriation of his property."
That was the Director of Nursing's own assessment of her own facility.
The Social Services Assistant who filed the original Theft/Loss Report told inspectors that when she initiated it in October 2024, there was no documentation that the resident had any money, and no money had been observed among his belongings. The inventory, as far as the record showed, listed nothing.
By April 9, 2025, two days before inspectors arrived, a new inventory had been completed. It showed Resident 38 now had $357 in his wallet. He had declined repeated offers to store his money in the social services safe, choosing instead to keep it in his wallet inside the bedside table drawer, the same drawer where RNA 1 had found it six months earlier.
The Administrator reviewed the Theft/Loss Report with inspectors on the afternoon of April 11. He confirmed that the October 2024 investigation had been closed as unsubstantiated and that no money had been returned to the resident. He then confirmed something else: he had not reported the allegation of misappropriation to the California Department of Public Health, to the long-term care ombudsman, or to local law enforcement.
He also told inspectors he had not known, until that moment, that RNA 1 had found a wallet with $30 in it in Resident 38's drawer.
The facility's own policy, last reviewed in January 2025, states that all reports of theft or misappropriation of resident property shall be promptly investigated and that residents have the right to be free from theft and loss.
Inspectors classified the violation as causing minimal harm or potential for actual harm, affecting a small number of residents.
Resident 38, now back at the facility and sitting on $357 in a bedside drawer he refuses to give up, had reported his money missing and watched the investigation close without answers. The one person who could have provided them was never asked.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Woodland Care Center from 2025-04-11 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
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Last verified: October 29, 2026 · Our methodology
WOODLAND CARE CENTER in RESEDA, CA was cited for violations during a health inspection on April 11, 2025.
The resident is identified in inspection records only as Resident 38, a man living at Woodland Care Center, a skilled nursing facility at 7120 Corbin Ave.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.