Golden Age Manor: Food Safety Failures Cited - WI
When a surveyor spoke with her afterward, the cook said she had been trained on temperature-checking "a long time ago" and couldn't remember when. She said she didn't know the probe needed to air dry after cleaning. She acknowledged, when asked directly, that she had not been letting it dry.
The inspection at Golden Age Manor, a 60-bed nursing home at 220 Scholl Court in Amery, took place on April 7 through 10, 2025. Inspectors documented two food safety failures: a walk-in cooler full of unlabeled, undated prepared foods, and a temperature-checking practice that left chemical residue on a probe being inserted into food intended for residents.
The problem with isopropyl alcohol is straightforward. When used to sanitize a probe between food items, the alcohol has to evaporate completely before the probe touches food again. If it doesn't, the chemical transfers. The cook, identified in the report only as Head Cook G, was wiping the probe and reinserting it in one motion, with no pause between the wipe and the next food item.
She checked nine foods that morning. Inspectors observed her do it wrong with five of them.
The walk-in cooler problem surfaced a day earlier. On the morning of April 7, the dietary manager walked the kitchen with the surveyor and the issues were visible immediately: sliced tomatoes, repackaged sour cream, an open bag of shredded cheese, a tray of individually portioned salads including coleslaw, potato salad, and Jello, and pre-poured cups of juice. All of it had been opened or prepared. None of it was labeled with an opening date, a preparation date, or a use-by date.
The tray was covered. The food was not loose or visibly spoiled. But without dates, there was no way to know how long any of it had been sitting there, and no mechanism for staff to catch food that had aged past the point of safe serving.
The dietary manager, identified as DM D, told the surveyor that the expectation was clear: opened or prepared foods should be dated. Then she pulled the items and threw them out.
The facility's own food storage policy, last revised in December 2008, requires that all refrigerated and frozen foods be covered, labeled, and dated with a use-by date. The policy existed. The practice didn't match it.
Inspectors rated both violations at the lowest level of harm, meaning they found minimal harm or potential for actual harm, not documented injury to a specific resident. The violations were considered to affect potentially all 60 residents.
On April 9, the nursing home administrator was informed of what inspectors had found in the kitchen.
There is nothing in the inspection report indicating that any resident became ill. What the report documents is a cook who didn't know a basic step in the procedure she was performing every day, and a cooler where the traceability of prepared food had broken down entirely. The coleslaw and the potato salad and the Jello cups sat on that tray without dates, and the only reason they were thrown out was because an inspector happened to walk through on a Monday morning.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Golden Age Manor from 2025-04-10 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
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Last verified: October 30, 2026 · Our methodology
GOLDEN AGE MANOR in AMERY, WI was cited for violations during a health inspection on April 10, 2025.
When a surveyor spoke with her afterward, the cook said she had been trained on temperature-checking "a long time ago" and couldn't remember when.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.