Carlyle Senior Care: Patient Records Left Exposed - SC
The inspection, conducted on March 25 and 27, 2025, documented what happened at 10:44 in the morning on the facility's east unit. The medication cart was parked in the hallway. The cart itself was locked. The computer screen attached to it was not.
Six resident names were visible on the screen. Over the next three minutes, four residents and three staff members walked past the cart and the open screen before Licensed Practical Nurse 7 returned.
When inspectors spoke with her at 10:47 that morning, she said the screen was locked. She acknowledged leaving the screen open with resident names displayed, but said there was no medical information showing. Inspectors asked her to click on one of the names. Private health information appeared immediately. She then said she did not know how to lock the screen and would have to close the computer entirely to secure it.
That gap, between what she believed was happening and what was actually happening, is the core of what inspectors found. The nurse thought the names on the screen were harmless. She thought the screen was locked. Neither was true, and she had no method available to her, short of shutting the whole computer down, to fix it.
The Director of Nursing, interviewed two days later on the morning of March 27, said staff were supposed to keep computer records out of sight and that all screens should have been locked whenever nurses stepped away from the cart. She said all medical documentation containing private health information should be kept out of view and secured.
The facility's own HIPAA policy, last revised in September 2024, states that reasonable and appropriate measures must be taken to protect the confidentiality of residents' identifiable information and records in electronic format. The policy was six months old at the time of the inspection.
Inspectors cited the failure as affecting all 16 residents at the facility. The level of harm was classified as minimal, with potential for actual harm. The concern is not that any resident's information was demonstrably stolen or misused during those three minutes on March 25. The concern is that the conditions for it existed, repeatedly, and that the nurse responsible did not know how to prevent them.
Seven people walked past an unlocked screen showing resident names at a nursing home. Any one of them could have stopped. Any one of them could have clicked.
The Director of Nursing's statement that screens "should have been" locked does not explain why a nurse on the floor did not know how to lock hers, or whether that gap in knowledge was unique to one employee or common across the unit. The inspection report does not say. What it documents is a single nurse, a single cart, a single morning, and a policy that existed on paper while the screen stayed open in the hall.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Carlyle Senior Care of Florence from 2025-03-27 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
Corrections: We strive for accuracy in everything we publish. If you believe any fact in this article is incorrect, please contact us with details, and we will review and correct it promptly.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: October 30, 2026 · Our methodology
Carlyle Senior Care of Florence in Florence, SC was cited for violations during a health inspection on March 27, 2025.
The inspection, conducted on March 25 and 27, 2025, documented what happened at 10:44 in the morning on the facility's east unit.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.