Embassy of Wyoming Valley: Nutrition Oversight Gap - PA
The man running the department told inspectors he had taken the food and nutrition services director job on January 21. He had a culinary background. He did not have the certification required to serve as a qualified foodservice director under federal regulation. He said he visits residents to ask about food preferences.
That was the extent of documented nutritional oversight for the facility's many residents.
The full-time registered dietitian who had held the position was gone. In her place: a different registered dietitian working remotely, reachable by email and telephone.
When inspectors pressed the nursing home administrator on March 12, the picture sharpened. The administrator confirmed the full-time dietitian's last day was March 7. The administrator confirmed the current arrangement was part-time and remote. Then came the admissions that mattered most: the facility could not produce documentation that the remote dietitian was conducting face-to-face interactions with residents. It could not produce a schedule showing how often that dietitian was consulting with the food and nutrition services director. It could not produce documentation showing the food and nutrition services director met the qualifications the position requires.
No records. No schedule. No face-to-face contact confirmed.
Pennsylvania's professional standards for licensed dietitians and nutritionists are specific about what the role demands. The licensed dietitian is supposed to provide residents with information that enables them to make informed decisions about their own nutrition and dietary care. That obligation assumes the dietitian is present, engaged, and in contact with the people whose meals and nutritional health they are responsible for overseeing. A part-time, remote arrangement with no documented visits and no confirmed consultation schedule is not that.
The food and nutrition services director, for his part, was candid with inspectors. He knew he didn't have the certification. He said so directly during the initial tour on March 11. He had been in the role less than two months when inspectors arrived, stepping into a department that would lose its registered dietitian entirely within weeks of his start date.
What the inspection found, at its core, was a gap that nobody had closed. The full-time dietitian left. The replacement was part-time and remote. The director lacked required credentials. And the facility's administrator, when asked, could not point to paperwork showing any of these problems were being actively managed or that residents were receiving the nutritional oversight they were owed.
Inspectors rated the harm level as minimal, or potential for actual harm, and noted that many residents were affected. That framing reflects the regulatory category, not necessarily the lived reality for residents who depend on proper nutritional assessment, particularly those managing chronic illness, recovering from procedures, or dealing with conditions that make eating and nutrition complicated.
The facility is located at 50 N. Pennsylvania Ave. in Wilkes-Barre. The inspection was completed March 14, 2025.
For now, the residents of Embassy of Wyoming Valley have a food and nutrition services director who acknowledges he doesn't meet the job's requirements, and a dietitian they have never met in person, somewhere on the other end of an email.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Embassy of Wyoming Valley from 2025-03-14 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
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Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: November 6, 2026 · Our methodology
EMBASSY OF WYOMING VALLEY in WILKES BARRE, PA was cited for violations during a health inspection on March 14, 2025.
The man running the department told inspectors he had taken the food and nutrition services director job on January 21.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.