Choctaw Residential Center: Noise Complaints Ignored - MS
Resident 76 has lived at the facility since July 2021. He is cognitively intact, with a perfect score on the mental status assessment administered in January. He told staff the weekend nights were too loud. He said employees were standing in the hallway talking on their phones.
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The Activity Director said she had heard about the complaint and passed it along to the Assistant Director of Nursing. The Assistant Director of Nursing, interviewed by inspectors on the morning of March 6, said he did not recall being told anything about it.
When inspectors sat down with the Administrator on March 5, she said she had no idea residents had raised concerns about the noise level on weekends. She acknowledged, once it was laid out for her, that a grievance should have been filed. She said most of the weekend staff were facility employees, with some agency workers mixed in, and that she had people who came in to check on things. What she did not have was any written record that a resident had complained, or any investigation into what he had described.
The gap between what the Activity Director says she reported and what the Assistant Director of Nursing says he received is not a small one. It is the entire complaint, vanished somewhere between one staff member's mouth and another's memory.
The Activity Director, for her part, described a program stretched thin in other ways too. The facility has residents ranging from their 20s to elderly, and she said finding activities that work across that span has grown harder. There is no activity staff on weekends. Sometimes a church group comes in. She told residents in the Resident Council meeting that if they could come up with ideas, she would try to make them happen.
Resident 76 was not the only cognitively intact resident living through those weekends. Resident 100, admitted in October 2024 with stage 3 chronic kidney disease, scored a 13 on the mental status assessment, indicating he was cognitively intact. Resident 309, admitted just two weeks before the inspection with a diabetic foot ulcer, scored a 15. These are people fully aware of their surroundings, fully capable of registering what is happening in the hallway outside their rooms at night.
Inspectors rated the harm as minimal, or potential for actual harm, and noted that some residents were affected. It is the lowest tier of violation on the federal scale. Nothing here triggered an immediate jeopardy finding. No one was physically hurt by the noise.
But the inspection surfaces something that does not show up in harm ratings: the specific mechanics by which a complaint disappears inside a facility. A resident speaks up. The concern reaches the Activity Director. She says she told the Assistant Director of Nursing. He says he does not remember. The Administrator says she never heard about it at all. And so the weekends continued, the hallway stayed loud, and the phones stayed out, and the residents who noticed and said something found that saying something had changed nothing.
The facility's plan of correction, if one was filed, was not included in the inspection documents reviewed for this article.
Resident 76 has been at Choctaw Residential Center for nearly four years. He is diabetic, he is cognitively sharp, and he has been asking, in whatever way residents ask, for a quieter night. As of the date inspectors walked through the door, no one had put that request on paper.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Choctaw Residential Center from 2025-03-06 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.
Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.
Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.
Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.
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Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: November 12, 2026 · Our methodology
Choctaw Residential Center in CHOCTAW, MS was cited for violations during a health inspection on March 6, 2025.
Resident 76 has lived at the facility since July 2021.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.