KNOXVILLE, TN - Federal inspectors cited Shannondale Health Care Center for an F760 violation during a complaint-based inspection conducted on February 27, 2025.
Federal Inspection Findings
The Centers for Medicare & Medicaid Services (CMS) documented the F760 citation as part of their investigation into complaints received about the facility. F760 violations relate to specific aspects of nursing home operations and resident care standards under federal regulations.
Understanding F760 Citations
F760 citations indicate deficiencies in meeting federal requirements for nursing home operations. These violations can encompass various aspects of facility management, resident care protocols, or administrative compliance issues. When CMS issues such citations, facilities must develop correction plans to address the identified deficiencies.
Complaint-Based Investigation Process
The inspection was triggered by complaints rather than routine monitoring, suggesting specific concerns were raised about operations at Shannondale Health Care Center. Complaint-based inspections typically focus on particular areas of concern identified by residents, families, or staff members who contact state or federal authorities.
Federal inspectors conduct these targeted reviews to verify whether reported issues constitute violations of nursing home regulations. The process involves reviewing documentation, interviewing staff and residents, and observing facility operations to determine compliance with care standards.
Regulatory Framework
Nursing homes receiving Medicare or Medicaid funding must comply with comprehensive federal regulations covering resident rights, quality of care, nursing services, dietary services, physician services, rehabilitation services, dental services, pharmacy services, infection control, physical environment, and administration.
F760 violations indicate that inspectors found the facility did not meet specific regulatory requirements during their review. These citations require facilities to submit plans of correction detailing how they will address the identified deficiencies and prevent recurrence.
Correction Requirements
Following citation issuance, Shannondale Health Care Center must submit a plan of correction to state survey agencies outlining specific steps to address the F760 violation. The facility must demonstrate how it will come into compliance with federal requirements and maintain ongoing adherence to regulations.
State agencies monitor correction plan implementation and may conduct follow-up inspections to verify that facilities have successfully addressed cited deficiencies. Failure to correct violations can result in additional enforcement actions, including monetary penalties or termination from Medicare and Medicaid programs.
Facility Response
Nursing homes typically have opportunities to respond to inspection findings and work with regulatory agencies to address identified issues. The correction process allows facilities to demonstrate their commitment to meeting federal care standards and protecting resident welfare.
The complete inspection report provides detailed information about the specific nature of the F760 violation and the facility's required response. Families and prospective residents can access full inspection reports through the CMS Nursing Home Compare website to make informed decisions about care options.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Shannondale Health Care Center from 2025-02-27 including all violations, facility responses, and corrective action plans.
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