Skip to main content

NeuroRestorative Reno: Medicare Notice Failures - NV

NeuroRestorative Reno: Medicare Notice Failures - NV
Healthcare Facility
Caremeridian Llc, Dba Neurorestorative
Reno, NV  ·  1/5 stars

The patient, identified in inspection records only as Resident 26, was admitted to CareMeridian LLC, doing business as NeuroRestorative, on a date redacted from public records. Their diagnoses included essential primary hypertension and generalized muscle weakness. Medicare Part A covered their stay beginning December 20, 2024. The last covered day was February 2, 2025.

Advertisement

Ergonomic memory foam pillow

Losing sleep over a loved one's care?

The Derila Ergo memory foam pillow supports your neck in any sleep position. 60-day return policy.

See the Derila Pillow

Somewhere in that window, two federal forms were supposed to be delivered to the resident. The first, CMS Form 10055, is the Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage, which tells patients their Medicare coverage is ending and what that means for their costs going forward. The second, Form 10123, is the Notice of Medicare Non-Coverage, a separate required document that must be provided before a Medicare-covered stay ends so the resident has time to appeal.

Neither form was in the resident's record.

The Regional Support Director of Nursing confirmed on February 19, 2025, that Resident 26 had been in the facility from December 20, 2024, through February 2, 2025, and should have received both documents. She told inspectors the facility could not locate copies. Then she offered an explanation: the forms may not have been completed because the facility had not had a social worker or case worker.

That answer raised its own question. The forms exist specifically so that residents, many of them elderly or cognitively impaired, know what is happening to their coverage before it stops. Without the Advanced Beneficiary Notice, a patient has no documented warning that upcoming services may not be covered and that they could be billed. Without the Notice of Medicare Non-Coverage, they lose the opportunity to file an appeal before discharge. The Regional Support DON acknowledged the facility should have provided the forms and kept copies in the record.

Two days later, on the morning of February 21, 2025, she told inspectors she had also been unable to locate a policy on beneficiary notifications.

The facility had no social worker. It had no case worker. It had no policy on file. And it had no paperwork showing the one resident reviewed by inspectors ever received what federal rules require.

NeuroRestorative operates as a specialty long-term care provider, its name suggesting a focus on neurological rehabilitation. Its Reno location sits on Lake Placid Drive, in a suite off a commercial stretch south of the city. The inspection, conducted February 21, 2025, was a health survey. CMS rated the deficiency as minimal harm or potential for actual harm, with few residents affected.

That classification reflects what inspectors could document, not necessarily the full scope of the problem. The review covered only two residents discharged from Medicare Part A stays with benefit days remaining in the previous six months. One of the two lacked the required notices. The facility's inability to produce a beneficiary notification policy raises the question of how many other discharges proceeded the same way, with no forms, no record, and no one assigned to complete them.

The Regional Support DON did not dispute any of it. She confirmed the gap, confirmed the missing policy, confirmed the facility's own acknowledgment that the forms should have been there.

Resident 26 left the facility on February 2. Whether they understood their Medicare coverage had ended, whether they knew they had the right to appeal, whether anyone explained any of it to them before they walked out, the record does not say. The facility cannot say either.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Caremeridian LLC, Dba Neurorestorative from 2025-02-21 including all violations, facility responses, and corrective action plans.

Additional Resources

Editorial Standards & Data Disclosure

Data source: This article is based on inspection data downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases inspection reports in bulk; we publish the findings as documented by state surveyors in the official Form CMS-2567 Statement of Deficiencies.

Plan of correction: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to state survey agencies and those responses may not be reflected in CMS data at the time of publication. The absence of a plan of correction in our data does not mean one was not filed. Readers who want information about corrective steps taken are encouraged to contact the facility directly or their state survey agency.

Corrections may have occurred: Inspection reports reflect conditions observed on the date of the survey. Facilities may have implemented corrections, staffing changes, additional training, or other remediation since the report was issued. We report what CMS provides and encourage readers to seek current information from the facility.

Editorial process: Inspection findings are extracted from CMS source documents and synthesized using AI, reviewed for factual accuracy against the original report by our editorial team.

Corrections: We strive for accuracy in everything we publish. If you believe any fact in this article is incorrect, please contact us with details, and we will review and correct it promptly.

Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.

Last verified: November 14, 2026  ·  Our methodology

Quick Answer

CAREMERIDIAN LLC, DBA NEURORESTORATIVE in RENO, NV was cited for violations during a health inspection on February 21, 2025.

Their diagnoses included essential primary hypertension and generalized muscle weakness.

Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.

Frequently Asked Questions

What happened at CAREMERIDIAN LLC, DBA NEURORESTORATIVE?
Their diagnoses included essential primary hypertension and generalized muscle weakness.
How serious are these violations?
Violation severity varies from minor documentation issues to serious safety concerns. Review the inspection report for specific deficiency codes and scope. All violations must be corrected within required timeframes and are subject to follow-up verification inspections.
What should families do?
Families should: (1) Ask facility administration about specific corrective actions taken, (2) Request to see the follow-up inspection report verifying corrections, (3) Check if this represents a pattern by reviewing prior inspection reports, (4) Compare this facility's ratings with other nursing homes in RENO, NV, (5) Report any new concerns directly to state authorities.
Where can I see the full inspection report?
The complete inspection report is available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request a copy directly from CAREMERIDIAN LLC, DBA NEURORESTORATIVE or from the state Department of Health. The report includes specific deficiency codes, facility responses, and correction timelines. This facility's federal provider number is 295103.
Has this facility had violations before?
To check CAREMERIDIAN LLC, DBA NEURORESTORATIVE's history, visit Medicare.gov's Care Compare and review their inspection history, quality ratings, and staffing levels. Look for patterns of repeated violations, especially in critical areas like abuse prevention, medication management, infection control, and resident safety.