Miracle Mile Healthcare: Broken Equipment, Safety Hazards - CA
The broken equipment displayed "Error" scrolling continuously across its electronic screen. A laundry worker told inspectors the machine hadn't worked "for over three weeks," while maintenance staff said it had been out of service "for about a month."
The Assistant Maintenance Supervisor explained that someone had previously attempted repairs but determined a part needed to be ordered. He wasn't familiar with installing the part himself, meaning the facility would need to wait for a technician to arrive whenever that appointment could be scheduled.
The Director of Nursing wasn't sure if the part had been ordered or if a repair appointment was scheduled. He acknowledged the single working machine "could cause a delay in delivering clean linen to the staff in the resident care area" and said "the shortage of clean linen could cause the residents to feel some frustration due to a delay in having their linen changed."
During the inspection, the laundry room's folding area remained "full of unfolded clothes" with only one laundry service worker on duty. The facility did have a small commercial washing machine in working condition, but it wasn't being used during the inspector's visit.
The equipment failure exemplified broader maintenance problems throughout the 90-bed facility on South Fairfax Avenue. In one resident's room, inspectors documented multiple safety hazards that had gone unrepaired since his admission.
Resident 68, who suffered a stroke and has mildly impaired cognition, told inspectors that broken wall trim near his bed, missing closet door knobs, and an exposed wire running from his television to the window "was like that when he was admitted." He said the maintenance supervisor "never fix anything in his room."
"It makes him frustrated to wake up everyday and look at all of the things that need repairing in his room," the resident told inspectors.
The room's wall trim was bent in a way that created a potential injury hazard. Peeling paint covered the walls. The television wire stretched across the room to the window for unknown reasons.
A maintenance assistant who accompanied inspectors through the room confirmed the safety concerns. He said residents "can injure themselves" on the bent wall trim and admitted he didn't know "why there is a wire running from Resident 68's TV leading to the window."
The maintenance assistant had worked at the facility for one year but found himself without guidance after the maintenance supervisor resigned approximately one week before the inspection. The departing supervisor "did not leave a repair list, binder, or give him any verbal instructions" about what needed repair throughout the facility.
Federal inspectors also discovered gaps in required staff training. A sitter hired in June 2024 didn't receive mandatory abuse prevention training until December 2024, and only after a resident made an abuse allegation against him.
The employee, identified as Sitter 1, confirmed to inspectors that he received abuse training in December 2024 "after a resident made an allegation of abuse." The facility's scheduler acknowledged there was "no evidence" the sitter received abuse training when hired six months earlier.
The Director of Nursing told inspectors that abuse training should be "completed upon hire" to educate staff "on the types of abuse and to guide them when interacting with residents." She said not providing the training "could lead to abuse."
The facility's own policy required mandatory training "during orientation" covering how to identify, prevent, and report abuse, neglect, and exploitation of residents. The policy specifically stated that staff must learn to recognize "physical or psychosocial indicators" of abuse and understand reporting procedures "without fear of reprisal."
The scheduler explained that "not providing abuse training upon hire could lead to the abuse and neglect of residents due to the staff not knowing what constitutes abuse and neglect."
Miracle Mile Healthcare Center's maintenance policy, last revised in 2009, required the maintenance department to keep "buildings, grounds, and equipment in a safe and operable manner at all times." The policy specifically mandated maintaining buildings "in good repair and free from hazards" and keeping equipment "in good working order."
The policy also required the maintenance director to develop and maintain a schedule ensuring facilities remained "in a safe and operable manner." However, with the maintenance supervisor's recent departure and no transition plan, the facility appeared unable to meet these basic requirements.
The industrial washing machine breakdown represented more than an inconvenience. With nearly 100 residents generating daily laundry needs, the single working machine created bottlenecks that could affect infection control and resident comfort. Clean linens are essential for preventing skin breakdown, controlling odors, and maintaining dignity for residents who depend on staff for all personal care.
Resident 68's frustration reflected a deeper problem with the facility's responsiveness to basic maintenance needs. His stroke had left him requiring "extensive assistance" with dressing, mobility, transfers, and toilet use, according to his assessment records. Despite his cognitive impairment being only mild, he remained fully aware of his deteriorating living environment.
The combination of broken equipment, safety hazards, and inadequate staff training suggested systematic problems with facility management. The maintenance supervisor's departure without any handover process left critical infrastructure repairs in limbo while residents continued living with preventable safety risks.
Federal inspectors classified all violations as causing "minimal harm or potential for actual harm," but the cumulative effect painted a picture of declining conditions. From the laundry room's single functioning machine to Resident 68's daily frustration with his deteriorating room, basic facility operations appeared to be failing residents who had no ability to address these problems themselves.
The facility's 2009 maintenance policy remained on paper while reality told a different story in resident rooms and support areas throughout the building.
Full Inspection Report
The details above represent a summary of key findings. View the complete inspection report for Miracle Mile Healthcare Center, LLC from 2025-01-05 including all violations, facility responses, and corrective action plans.
Additional Resources
Data source: Official federal inspection data from the Centers for Medicare & Medicaid Services (CMS).
Editorial process: AI-synthesized regulatory data, reviewed for accuracy by our editorial team.
Professional review: All content reviewed by Christopher F. Nesbitt, Sr., NH EMT & BU-trained Paralegal.
Last verified: June 20, 2026 · Our methodology
MIRACLE MILE HEALTHCARE CENTER, LLC in LOS ANGELES, CA was cited for violations during a health inspection on January 5, 2025.
The broken equipment displayed "Error" scrolling continuously across its electronic screen.
Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. Review the full report below for specific details and facility response.