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Los Angeles Nursing Facility Cited for Medication Administration Delays and Protocol Violations

LOS ANGELES, CA - A July 2024 inspection at New Vista Post-Acute Care Center revealed nursing staff administered scheduled medications nearly three hours late to a medically fragile resident, violating both facility policy and professional nursing standards for medication timing.

New Vista Post-acute Care Center facility inspection

Critical Medication Delays Documented

Health inspectors observed a Licensed Vocational Nurse (LVN1) administering a complex regimen of morning medications to Resident 4 at 11:50 a.m. on July 25, 2024—medications that were ordered to be given at 9:00 a.m. The two-hour-and-50-minute delay occurred despite facility policy requiring medications be administered within 60 minutes of their scheduled time.

Resident 4, who was admitted with multiple serious conditions including dysphagia (difficulty swallowing), chronic respiratory failure, and a tracheostomy, depended entirely on staff for all activities of daily living. The resident's cognitive assessment indicated severe impairment, meaning they could not advocate for themselves or request overdue medications.

The delayed medications included seven essential daily treatments administered through a gastrostomy tube: multivitamin supplements, Docusate Sodium (stool softener), cranberry supplements, Famotidine (acid controller), Amlodipine Besylate (blood pressure medication), Vitamin C, and Arginaid protein powder. When questioned by inspectors, LVN1 acknowledged the medications should have been given within one hour of the scheduled time but stated she was "busy that morning" and there was no other nurse available to assist.

Medical Implications of Delayed Administration

The timing of medication administration is not arbitrary—it directly impacts therapeutic effectiveness and patient safety. Blood pressure medications like Amlodipine Besylate are particularly time-sensitive, as they work to maintain consistent cardiovascular control throughout the day. Administering such medications hours late can result in periods of inadequately controlled blood pressure, potentially increasing the risk of cardiovascular events.

Similarly, acid controllers like Famotidine are prescribed on specific schedules to maintain protective effects in the digestive system. Delayed administration can leave patients vulnerable to acid-related complications, particularly problematic for individuals receiving tube feedings who may already face increased gastric acid production.

For medically complex patients like Resident 4, who required respiratory support and had swallowing difficulties necessitating tube feeding, maintaining consistent medication schedules is essential for stable physiological function. The standard one-hour window before or after scheduled administration time exists specifically to balance operational flexibility with therapeutic effectiveness.

Facility Policy and Professional Standards Violated

The facility's own policy on medication administration explicitly requires sufficient staffing to allow medication distribution "without unnecessary interruptions" and mandates administration within 60 minutes of scheduled times. The job description for Licensed Vocational Nurses at the facility emphasizes adherence to professional standards and the ability to "knowledgeably and safely provide all medication as ordered."

During interviews with inspectors, the facility's Registered Nurse (RN1) acknowledged that while "unacceptable," LVN1 had still managed to administer the morning medications despite being busy. However, RN1 also stated that LVN1 was the only nurse who could administer medications to Resident 4, revealing a potential staffing inadequacy that contributed to the violation.

The Director of Nursing confirmed during the inspection that administering 9:00 a.m. medications around noon violated nursing standards of practice. The DON further noted that the nurse should have notified the physician about any necessary changes to the medication administration schedule rather than simply delaying doses without communication.

Additional Issues Identified

The inspection revealed that the medication administration failure was part of a broader pattern of not following established pharmaceutical service protocols. According to the facility's own documentation, professional nursing staff are expected to practice according to established facility and professional standards at all times.

The violation was classified as having the potential to result in medication ineffectiveness and create risks for unsafe medication administration practices. Inspectors noted this represented a failure to provide pharmaceutical services meeting the needs of residents and to employ licensed personnel in accordance with professional standards.

The facility's medication administration records documented the late administration times, providing clear evidence that scheduled medications were routinely being given outside acceptable timeframes. This documentation gap between prescribed schedules and actual administration times raised questions about whether this was an isolated incident or part of a systemic problem with medication timing at the facility.

Facility Details: New Vista Post-Acute Care Center is located at 1516 Sawtelle Blvd., Los Angeles, CA 90025. The complaint inspection was conducted on July 25, 2024, and resulted in citations for violations of federal regulations regarding pharmaceutical services and medication administration standards.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for New Vista Post-acute Care Center from 2024-07-25 including all violations, facility responses, and corrective action plans.

Additional Resources