Laurels of Forest Glenn: Resident Dies After Fall - NC

Healthcare Facility:

GARNER, NC - A resident at The Laurels of Forest Glenn died after nursing staff pushed her bed against the wall in an attempt to prevent falls, creating a dangerous 2-3 inch gap that became a fatal trap when the resident fell between her bed and the wall.

The Laurels of Forest Glenn facility inspection

Federal inspectors determined the June 2024 incident constituted immediate jeopardy violations, finding that facility staff failed to recognize that positioning the bed against the wall functioned as an improper restraint that created life-threatening hazards.

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Fatal Incident Reveals Dangerous Practice

The resident's responsible party discovered her lying face down in the narrow space between the bed and wall, with the left side of her body slightly leaning against the baseboard. When facility staff assessed the resident, they found no pulse or respirations and immediately began cardiopulmonary resuscitation. Paramedics assumed CPR efforts, but the resident could not be revived and was pronounced dead.

The federal inspection report revealed that nursing staff had positioned the bed against the wall specifically to restrict the resident's movement and prevent her from getting out of bed. However, this created an extremely dangerous situation where the resident could become trapped in a space too narrow for safe movement or rescue.

Medical experts note that positioning beds against walls to prevent falls can create serious entrapment risks. When residents attempt to exit beds in confined spaces, they may become wedged in positions that restrict breathing, circulation, or the ability to call for help. The narrow gap documented in this case - just 2-3 inches - would make it nearly impossible for a resident to reposition themselves or escape without assistance.

Immediate Jeopardy Classification Highlights Severity

Federal inspectors classified the violations as immediate jeopardy, the most serious category reserved for situations that cause or are likely to cause serious injury, harm, impairment, or death. This classification indicates that the facility's practices posed an imminent threat to resident safety.

The inspection found that staff lacked proper competency in addressing resident behaviors and fall prevention. Nurses and nursing assistants failed to recognize that pushing a bed against the wall constituted a restraint requiring physician orders, assessments, and written consent from the resident's responsible party.

Proper fall prevention protocols require comprehensive assessments to identify the safest interventions for each resident. Standard approaches include bed alarms, floor mats, low beds, and increased supervision - not physical barriers that can create entrapment risks.

Training Deficiencies Identified Throughout Facility

The investigation revealed significant gaps in staff training on restraint policies and accident prevention. The facility's electronic training records showed that most recent restraint training occurred months before the incident, and newly hired staff received inadequate orientation on restraint recognition and prevention.

The Director of Nursing acknowledged during interviews that staff needed "re-education and clarification on the definition of restraints and accident hazards." She confirmed that floor nurses were not authorized to initiate restraints without proper assessments, physician orders, and family consent - protocols that were clearly not followed in this case.

One newly hired nursing assistant's orientation checklist contained no restraint training whatsoever, highlighting systematic deficiencies in the facility's educational programs. The DON stated she had been covering staff development responsibilities due to the absence of a dedicated Staff Development Coordinator.

Regulatory Requirements for Restraint Use

Federal regulations strictly govern the use of restraints in nursing homes, requiring that any device or positioning that restricts a resident's freedom of movement be properly authorized and monitored. Beds positioned against walls to prevent resident movement fall under these regulations when used as behavioral interventions.

Proper restraint protocols require physician evaluation, documentation of less restrictive alternatives, ongoing monitoring, and regular reassessment. The regulations aim to create restraint-free environments while ensuring resident safety through appropriate interventions.

The facility's own policies emphasized creating a restraint-free environment and required nursing management assessment before implementing any restrictive measures. These protocols were designed to prevent exactly the type of unauthorized intervention that led to this tragic outcome.

Facility Response and Corrective Measures

Following the immediate jeopardy determination, The Laurels of Forest Glenn implemented emergency corrective measures. The Director of Nursing provided immediate one-on-one education to the involved nurse on restraint and abuse policies, with specific focus on recognizing bed positioning as a potential restraint.

All nursing staff received mandatory retraining on restraint, abuse, and behavioral policies, with emphasis on identifying when bed placement constitutes an improper restraint. The facility committed to providing this education to all new nursing staff during orientation.

Management initiated observational audits of all residents in bed to identify any beds positioned against walls. They also conducted staff interviews to validate understanding of proper restraint identification and authorization procedures.

Industry Standards and Best Practices

Professional nursing standards emphasize individualized fall prevention strategies that prioritize resident mobility and autonomy while maintaining safety. Evidence-based approaches focus on environmental modifications, assistive devices, medication reviews, and increased supervision rather than restrictive positioning.

Modern fall prevention programs utilize risk assessments to identify appropriate interventions for each resident's specific needs and capabilities. These may include motion sensors, padded floor surfaces, grab bars, proper lighting, and staff education on safe transfer techniques.

The incident highlights the critical importance of comprehensive staff training on recognizing restraints in all their forms, including seemingly benign positioning decisions that can create serious hazards.

Ongoing Oversight and Monitoring

Federal inspectors validated the facility's immediate jeopardy removal plan, confirming completion of required staff education and policy reviews. However, the incident underscores the need for sustained vigilance in preventing similar tragedies.

The facility's Licensed Nursing Home Administrator was designated as responsible for implementing and maintaining the corrective measures to ensure systematic changes prevent recurrence of such violations.

This case serves as a stark reminder that well-intentioned interventions can become dangerous when implemented without proper protocols, training, and oversight. The death of this resident represents a preventable tragedy that highlights the critical importance of evidence-based fall prevention strategies and comprehensive staff education in nursing home care.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for The Laurels of Forest Glenn from 2024-06-26 including all violations, facility responses, and corrective action plans.

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