Tunica Nursing Home Failed to Report Critical Medication Refusals to Dialysis Provider

TUNICA, MS - A June 2024 inspection at Tunica County Health & Rehab revealed that staff failed to inform dialysis providers when a resident with end-stage renal disease refused essential medications on multiple occasions, potentially compromising the patient's treatment plan and overall health status.

Tunica County Health & Rehab, LLC facility inspection

Breakdown in Communication for Dialysis Patient

Federal inspectors documented a significant lapse in coordination between the nursing facility and an external dialysis clinic regarding Resident #46, who required ongoing treatment for end-stage renal disease (ESRD). According to medication administration records reviewed during the inspection, the resident refused numerous prescribed medications and supplements throughout a two-week period in June 2024, yet dialysis staff remained unaware of these refusals.

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The electronic medication administration records from June 4-17 revealed an extensive pattern of medication refusals. The resident declined to take Cosopt eye drops for glaucoma on six occasions, refused anti-clotting medications Aspirin and Plavix five times each, and rejected Norvasc blood pressure medication four times. Additionally, the resident refused Velphoro, a phosphate binder specifically prescribed for kidney disease management, 20 times during the review period.

Most concerning were the refusals of wound-healing supplements. The resident declined Vitamin C five times, zinc five times, multivitamins five times, Pro-stat nutritional supplement 22 times, and Arginaid wound-healing formula 22 times. For someone recovering from a surgical amputation, these refusals carried significant implications for healing and recovery.

When inspectors reviewed the June dialysis transfer forms—the primary communication tool between the nursing facility and dialysis clinic—they found no documentation indicating that dialysis staff had been notified about any of these medication refusals. This lack of communication meant that the resident's dialysis treatment plan continued unchanged, despite the fact that she was not receiving medications that could directly impact her kidney disease management and laboratory values.

Why Communication Matters for Dialysis Patients

For individuals receiving dialysis treatment, medication adherence forms a critical component of comprehensive care. Dialysis removes waste products and excess fluid from blood when kidneys can no longer perform this function adequately, but the treatment alone cannot address all aspects of kidney disease management. Medications serve multiple essential purposes in this population.

Phosphate binders like Velphoro prevent dangerous accumulations of phosphorus in the bloodstream. When kidney function declines, the body loses its ability to properly eliminate phosphorus. Elevated phosphorus levels can lead to calcium-phosphorus imbalances that weaken bones and cause calcification in blood vessels and soft tissues, increasing cardiovascular risk. The resident's 20 refusals of this medication over two weeks represented a substantial gap in disease management.

Blood pressure medications take on heightened importance for dialysis patients. Hypertension both contributes to kidney disease progression and results from kidney dysfunction. The resident's refusals of Norvasc, combined with the dialysis clinic's lack of awareness about these refusals, meant that her treatment team could not make necessary adjustments to maintain adequate blood pressure control through dialysis parameter modifications or alternative medication strategies.

Sodium bicarbonate, which the resident refused 10 times, addresses metabolic acidosis—a common complication when failing kidneys cannot maintain proper acid-base balance. Untreated acidosis accelerates bone disease, promotes muscle breakdown, and worsens overall health status in dialysis patients.

The dialysis registered nurse assigned to this resident confirmed during a phone interview that she had not been aware of the medication refusals and that this information never appeared on communication forms from the nursing facility. She stated that the resident's treatment plan had been discussed with the nephrologist and care team the morning of June 18, 2024, but without knowledge of the medication refusals, the team could not address needed changes. She emphasized that refusing these medications and supplements could definitely affect the resident's laboratory values and overall health condition.

Staff Awareness Without Action

During the inspection, Resident #46 acknowledged that she knew she did not take all her medications but only took them when she felt up to it. She recognized that she needed to take them. This statement indicated some level of cognitive awareness about her medication regimen, though her admission MDS assessment showed a BIMS score of 12, indicating moderate cognitive impairment.

A licensed practical nurse interviewed on June 19 confirmed she was aware that Resident #46 had been refusing medications and vitamin supplements on an ongoing basis. When asked about communication with the dialysis clinic, she acknowledged that she had not notified dialysis staff about the continued refusals and confirmed that she should have done so.

The facility's Director of Nursing stated after reviewing the June 2024 dialysis transfer forms that she could not find any documentation showing the dialysis clinic had been notified of the resident's medication refusals. She acknowledged that the dialysis provider should have been informed about the continued refusals and that failure to communicate this information placed the resident at risk for decompensation, organ failure, or acute illness.

Standards for Coordinated Care

Federal regulations require nursing facilities to coordinate with external healthcare providers when residents receive specialized services like dialysis. The facility's own policy on end-stage renal disease care specified that agreements between the facility and contracted ESRD facilities should include all aspects of how resident care will be managed, including sharing pertinent information with the dialysis unit through established communication channels.

For dialysis patients, the interdisciplinary care team typically includes the nephrologist, dialysis nurses, the nursing facility's staff, dietitians, and social workers. Effective communication among team members allows for timely adjustments to treatment parameters, medication regimens, dietary recommendations, and fluid management strategies. When one part of the team lacks critical information—such as medication refusal patterns—the entire treatment approach becomes compromised.

Dialysis providers rely on information from nursing facilities to understand the complete clinical picture. Laboratory values drawn during dialysis sessions provide important data, but these values must be interpreted in context. A phosphorus level that appears acceptable might actually indicate worsening control if the provider doesn't know the patient has refused phosphate binders for two weeks. Blood pressure readings at dialysis take on different meaning when the provider doesn't know that prescribed antihypertensive medications have been refused between treatments.

The potential consequences of this communication breakdown extended beyond immediate clinical risks. If the resident developed complications related to unmanaged kidney disease—such as severe hyperphosphatemia, uncontrolled hypertension, or metabolic acidosis—these conditions might have been prevented or addressed earlier through timely communication and treatment plan modifications.

Additional Issues Identified

Inspectors also documented a food safety concern involving inadequate cleaning of a resident's personal refrigerator. During observation of Resident #8's refrigerator, staff identified multiple black spots consistent with mildew—one quarter-sized spot and two nickel-sized spots in the door compartment, plus numerous small spots covering the entire bottom of the unit. The refrigerator contained food items including fruit cups and bottled water.

According to facility policy, staff should maintain the cleanliness of residents' personal refrigerators and keep them free from spills. The night shift schedule indicated that refrigerators should be cleaned weekly on Thursdays. However, the licensed practical nurse present during the observation stated the refrigerator had not been cleaned in a while. The Director of Nursing confirmed there was no documentation log for staff to sign when completing this task, making it impossible to verify compliance with the cleaning schedule.

The Infection Preventionist acknowledged that she did not check to ensure resident refrigerators were cleaned as scheduled and confirmed there was no way to know exactly when Resident #8's refrigerator had last been cleaned. The presence of mildew in food storage areas creates potential for foodborne illness, particularly concerning for elderly residents who may have compromised immune systems.

Full Inspection Report

The details above represent a summary of key findings. View the complete inspection report for Tunica County Health & Rehab, LLC from 2024-06-19 including all violations, facility responses, and corrective action plans.

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